Booking & Refund Policy

Deposits & Cancellations

  • Deposits are Non-Refundable: All deposits are required to secure your appointment time and cover the artist’s drawing and preparation time.

  • Rescheduling: We require at least 48 hours' notice to reschedule an appointment. If you reschedule with at least 48 hours' notice, your deposit will be transferred to your new date.

  • Late Arrivals/No-Shows: If you are more than 20 minutes late without notice, or if you fail to show up, your deposit will be forfeited, and a new deposit will be required to book again.

Service Refunds

  • Tattoo Services: Because tattoos are a permanent, custom service, we do not offer refunds once the procedure has begun or been completed.

  • Client Satisfaction: Your satisfaction is our priority. If you have concerns about your tattoo once it has healed, we offer complimentary touch-ups within the first 6 months of your original appointment (excluding high-wear areas like fingers or neck, which may incur a fee).

Merchandise & Flash Prints (If applicable)

  • Unused, non-custom merchandise or physical prints may be returned within 14 days for a full refund or shop credit, provided they are in original condition.